Sample letter

Re-negotiate with your commercial energy supplier if your current repayment arrangement is unaffordable (joint names)

Use this letter to help you negotiate with your commercial electricity or gas supplier to agree payments you can afford. The payments your offer should cover your current energy bills and repayments on the energy debt you owe. Only use this letter if you have already got a payment plan in place to repay your energy debts but you need to change this because you cannot keep up with the payments.​ Contact us for advice before using this letter.

Letter in sole names

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.
 
  • Fill in your contact details, account number and any extra information you want to include in the grey shaded areas.

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  • Sign each letter and enclose a copy of your budget if needed.








15 December 2017

Dear Sir/Madam


Account No:

Type of supply:

We are writing to you because we are unable to keep paying our repayment at the amount agreed.

We understand that we owe:

£ for our electricity;
£ for our gas.

The current repayment arrangement of £ is difficult for us to meet and we would like to negotiate a more affordable payment.

Ofgem requires commercial energy suppliers to consider the circumstances of a small business and its ability to pay when agreeing a debt-repayment plan.

We ask you to agree a new repayment amount of £.

We enclose a copy of our budget sheet which shows that this is all we can afford.

Please reply to this letter in writing within 10 working days, confirming our new repayment rate, including any other information you feel would be relevant or helpful to us.

We look forward to hearing from you.


Yours faithfully