Sample letter

Information about instalments still to pay under a credit agreement (sole name)

​Use this letter if you want a statement of your account showing what you still have to pay on your credit agreement. You cannot make this request for information about open-ended credit agreements, such as a credit or store card. You can find information about how to use this letter in our fact sheet Credit agreements - getting information.

Letter in joint names



You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.

  • Fill in your contact details, account number and any extra information you want to include in the grey shaded areas.

  • Today’s date will be added automatically.

  • Download your letter to your computer for saving and printing by clicking on ‘Download pdf’ or ‘Download doc’ on the left.

  • Sign each letter and enclose a copy of your budget if needed.

24 November 2020

Dear Sir/Madam

Account No:

I would be grateful if you would send me a statement of the above account.

I understand that under the Consumer Credit Act 1974 (section 77b), I am entitled to receive a statement of account, showing details of the instalment payments that I still have to pay and any arrears. I understand there is no charge for sending me this information.

I understand a statement of account should be supplied as soon as is reasonably possible.

I look forward to hearing from you.

Yours faithfully