Sample Letter

Hold action on your account (sole name)

Use this letter to ask your creditors to hold action on your account while you get some advice. Contact us for advice before using this letter.

You can choose to send a letter in your own name or in joint names.

Fill in your contact details, account number and any extra information you want to include in the grey shaded areas.
Today’s date will be added automatically.
Sign each letter and enclose a copy of your budget if needed.

Letter in joint names

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.

Change to joint version

You need to include the organisation name.

You need to include their address.

You need to include their postcode.

You need to include your address.

You need to include your postcode.

2nd July 2025

Dear Sir/Madam

Account No:

This field is required.

I am writing to tell you that I am getting advice about my current financial difficulties from Business Debtline.

Because of this, I would appreciate it if you could hold action on the above account for at least 30 days to give me the time and space I need to do a budget sheet and work out the best way to deal with my debts.

Also, if you are adding interest or other charges to the account, I would be grateful if you would freeze these during this period, so that my debt does not get any bigger.

I will contact you again as soon as I can with further details of my financial situation and my proposals for dealing with my debts.

I look forward to hearing from you as soon as possible. Please send all correspondence directly to me.

Yours faithfully

You need to include your name(s).