Email us for advice



If you provide your telephone number, we will assume you have no objection to us ringing you on this number.

Please tell us what best describes your current occupation, such as self-employed, employed (full or part time), looking for work, unable to work through disability, sick, pensioner, student and so on. If you are self-employed please tell your status for example, sole trader, partner in a partnership or director of a limited company and also what your business does.

Please tell us what type of home you live in, for example: mortgaged property, rented, boarding with parents, shared ownership or owned outright.

Please tell us what type of business premises you trade from such as, trading from home, business premises with a lease, business premises with a mortgage.

Please give the number of children who live with you under the age of 18 and in full time education and tell us about any other dependants living with you who do not have their own income.

Please tell us roughly how much you think your debts are in total. At this stage, we just need to know the total amount you owe. Please tell us how much of this debt is owed by your business. Include arrears and business and household bills and the total outstanding amount on loans, overdrafts, credit cards, other credit agreements and any other debts. You can include more information about who you owe money to when you describe your query later.

The more detailed information about your situation, the more detailed advice we can give you.



If you don't mind us storing the personal information from your email on our database, please select the "Yes" option below. You can change your mind and ask to remove your details from the database at any time - simply write to us or give us a call. If you select the "no" option, we will still respond to your email. However, the personal information in your email will not be added to our database or used to update any record that you already have with us.

Please select a box below.

'I agree that National Debtline/Business Debtline can record the personal details contained in my email on their confidential database.

I understand that I can ask for my personal details to be removed from the database at any time, either by phone or in writing'.



We assume that by making an enquiry by e-mail, you agree to us replying to the e-mail address that you have given us. Please be aware that our e-mail software allows us to view the return e-mail address that you have given us. Our reply may not be completely confidential if you share an e-mail address at home or at work as the Business Debtline address may be automatically recorded in your e-mail address book.

Data Protection

We guarantee that any information you give us about your situation will be kept strictly confidential. We keep your enquiry on our system for 6 years from when you last contacted us under Data Protection Act Guidelines. You have the right to request a copy of your file by writing to us. Please contact us if you do not want us to keep your details on file. If we do not hear from you we will take it that you agree to us doing so.