Sample letter

Complain to a council about the actions of their bailiffs (sole name)

​Use this letter to complain to a council if you are not happy with the actions taken by the bailiffs they are using. Only use this letter when you have already complained to the bailiffs but you are not happy with their response, or they did not reply. Contact us for advice before using this letter.

Letter in joint names

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.
  • Fill in your contact details, account number and any extra information you want to include in the grey shaded areas.

  • Today’s date will be added automatically.

  • Download your letter to your computer for saving and printing by clicking on ‘Download pdf’ or ‘Download doc’ on the left.

  • Sign each letter and enclose a copy of your budget if needed.

25 November 2020

Dear Sir/Madam

Account No:

I am writing to you to complain about the actions taken by the bailiffs who are collecting of £ on your behalf.

If you fail to resolve my complaint to our satisfaction, we will have no alternative but to take our complaint to the Local Government and Social Care Ombudsman.

I look forward to hearing from you.

Yours faithfully