Sample letter

Cancel your existing debt management plan (sole name)

​​Use this letter to cancel your debt management plan with your existing provider. Ask the company to return your payments and/or deposit. You can find information about how to use this letter in our fact sheet Debt management plans (DMPs) - changing your provider.

Letter in joint names



You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.

  • Fill in your contact details, account number and any extra information you want to include in the grey shaded areas.

  • Today’s date will be added automatically.

  • Download your letter to your computer for saving and printing by clicking on ‘Download pdf’ or ‘Download doc’ on the left.

  • Sign each letter and enclose a copy of your budget if needed.

24 November 2020

Dear Sir/Madam

Account No:

I have been in touch with Business Debtline who has advised me that they are able to offer me a debt management plan free of charge, enabling all of my available income to be distributed to my creditors. I am therefore writing to inform you that I no longer require your services and wish to cancel my plan with immediate effect.

Please provide a full breakdown of my account with you since it began, outlining all payments I have made, all creditor distributions and to whom they have been made. Please send this within 14 days of the date of this letter.

I also request a full refund of my of £ which I made by on .

Please send the payment to me at the address provided above, within 14 days of the date of this letter.

I look forward to hearing from you.

Yours faithfully