Business energy arrears

​You may owe money to your business energy supplier if you have not paid a previous bill or if you don’t pay a regular amount towards future bills. Debts to your current business energy supplier are priority debts. This is because the law gives your energy supplier the power to cut off your gas or electricity if you don’t pay.

Extra advice:

previous suppliers

Money owed to previous suppliers can be treated as a non-priority debt as long as you no longer have any accounts with them.

Dealing with your non-priority debts

If you are behind with your business energy bills, work out what you owe and negotiate an arrangement to pay the arrears back. You can find out how to deal with your energy debt at Step 3 of our Four simple steps to dealing with your debt.

Dealing with your priority debts and Business gas and electricity for more advice and information.


If you owe money to the same energy supplier that you use for your business and your home, the supplier could cut off your supply at either property. They can only do this if the supply is in the same name at your business and your home.

See our fact sheet:

Commercial energy debt.


back billing

From 1 November 2018, a change to the Standard Licence Condition 21BA for gas and electricity suppliers means that microbusiness suppliers should not back bill for energy used more than 12 months previously. The exception to this is where consumers actively prevent suppliers from taking or receiving accurate meter readings; for example, by tampering with a meter or obstructing access to the meter.